Our Way to SustainabilityEngagement with Stakeholders

The Marubeni Group conducts business with the support of various stakeholders throughout the world. Marubeni recognizes the importance of diligently listening to the opinions of stakeholders, and working together to move forward, based on an understanding of stakeholder interests and concerns, as well as the impact of the Company activities on society and the environment.

Stake holders Approach Engagement methods
Customers & Business Partners Aiming to be a company that enjoys the trust and confidence of customers and business partners, we strive to develop and offer products and services that are useful to society as well as safe. Furthermore, we constantly strive to improve satisfaction and earn trust by responding sincerely to feedback from our customers and business partners.
  • Integrated reports, official website
  • Responding sincerely based on the Marubeni Corporate Principles and Basic Supply Chain Sustainability Policy
  • Website inquiry and contact page
  • Supply Chain Sustainability Survey
Shareholders & Investors Marubeni is dedicated to meeting shareholders’ expectations. We strive thus to enhance our corporate value by responding to changes in the business environment and maintaining stable profitability. In addition, we work to boost corporate value from social and environmental perspectives, and also disclose pertinent information in a fair and timely manner.
  • Integrated reports, official website and Shareholders' Reports
  • General Meeting of Shareholders
  • Briefings for retail investors
  • IR activities
  • Response to ESG investment Index survey organization
Local Community We aim to become a valued member of the local communities where we do business, and to contribute to the creation of robust local districts through improvement of living standards, creation of job opportunities for the local community, including youths, and offering employment with diversity and inclusion, being aware of gender and disabilities.
Overseas, we respect local laws, cultures and customs, and strive to operate our businesses in a way that contributes to local development. Furthermore, we are firmly opposed to antisocial forces and groups that threaten the order and safety of society.
  • Social welfare funding by the Marubeni Foundation
  • Support through scholarships and donations overseas
  • Association with NGOs and NPOs
  • Stakeholder dialogues
  • Activities implemented through business and industry groups *
  • Receiving company tours
  • Cultural contributions through the Marubeni Collection
Employees We respect the individual values and life goals of each and every employee. We also work hard to eliminate all forms of discrimination and foster an atmosphere that is pleasant for all.
  • Employee Awareness surveys
  • Compliance Access Point (Marubeni Hotline (formerly, “Door of Courage”))
  • Marubeni Group magazine, company intranet
  • Dialogue between management and employees
  • Discussions with the Marubeni Employee Union
  • Trainings

Marubeni makes a donation to "The People's Political Association" (FY2014: 15 million yen / FY2015: 17 million yen / FY2016: 17 million yen / FY2017: 20 million yen / FY2018: 20 million yen) . We confirm that these donations are not in violation of our anti-corruption provision,"Prohibition on Bribes and Matters relating to the Exchange of Presents and Client Entertainment", stipulated in our Compliance Manual.

Lecture and Discussion Session with an Expert

Year ended March 31, 2017

Seminar on Human Rights Risks in Business

On December 1, 2016, we invited Mr. Keiichi Ushijima of EY Japan, an expert on climate change and sustainability, to speak at a seminar we held regarding human rights risks in the Marubeni Group’s business. In addition to the latest trends related to human rights risks in business, Mr. Ushijima talked about numerous examples of incidents that have arisen in various parts of the world, and how companies have responded. The seminar was a great opportunity to raise awareness amongst employees regarding the relationship between business and human rights. Some of the feedback from participants after the seminar stated that they obtained a renewed recognition of the importance of human rights-related risk management. Participants indicated that going forward, they plan to continue to closely examine the human rights risks within Marubeni and our supply chain, given its importance to Group corporate sustainability.

Risks to Human Rights in the Supply Chain

Year ended March 31, 2016

On February 17, 2016, the Marubeni CSR & Environment Committee members participated in a Lecture and Discussion Session with a CSR Expert held at the Tokyo Head Office.
In the year ended March 31, 2016, Mr. George Iguchi, Head of Corporate Governance, General Manager of Equity Investment Department, Nissay Asset Management Corporation, who has extensive knowledge about ESG Investment and CSR, delivered a lecture entitled “ESG Investment Trends and the Meaning of CSR”. After the lecture, Mr. Iguchi responded to questions and then participated in a lively discussion about the present state of ESG Investment and disclosure of ESG performance, among other topics.
The lecture and discussion session served to provide a good opportunity for participants to learn about CSR and think about Marubeni’s activities going forward.