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Republic of Moldova / Feasibility Study on the Introduction of Digitalization in Water Utility Management and Non-Revenue Water Reduction Services Selected for the Ministry of Economy, Trade and Industry’s Subsidy for Global South Future-Oriented Co-Creation Project (Small-Scale Demonstrations) in the FY2024 Supplementary Budget

Apr. 20, 2026
Marubeni Corporation

A Marubeni project, “Republic of Moldova (hereinafter, “Moldova”) Feasibility Study on the Introduction of Digitalization in Water Utility Management and Non-Revenue Water Reduction Services” (hereinafter, the “project”) has been selected for the Japan Ministry of Economy, Trade and Industry’s “Global South Future-Oriented Co-Creation Project (Small-Scale Demonstrations)” subsidy in the FY2024 supplementary budget. The project aims to reduce non-revenue water* (NRW) in the water supply operations of Chișinău municipality, Moldova, and to contribute to sustainable water utility management.

AGS and Aquasis provide digital solutions to enable efficient water utility infrastructure management
AGS and Aquasis provide digital solutions to enable efficient water utility infrastructure management

Background and Significance
In Moldova and other Eastern European countries, water leakage and damage caused by aging water pipelines are major issues, and the NRW rate** is estimated to be at a high level. Additionally, detecting leaks in underground water pipelines requires a great deal of time and labor, making it difficult to accurately assess the state of NRW and hindering the identification of issues and analysis of factors for improving the NRW rate. Against this backdrop, improving the sustainability of water supply operations, which are indispensable to people’s lives, requires first advancing the assessment and analysis of the current situation. It is also vital to focus on proper management of distribution systems and meters and improving the efficiency of leak detection.

Project Overview
Marubeni, together with its wholly-owned subsidiary, the Portuguese water and wastewater company AGS - Administração e Gestão de Sistemas de Salubridade, S.A. (hereinafter, “AGS”), and IT service company AQUASIS – Sistemas de Informação, S.A. (hereinafter, “AQUASIS”), has been developing and implementing digital solutions utilizing AI and machine learning for predicting deterioration of water pipelines and identifying leakage areas through monitoring flow and water pressure inside pipelines in various countries, including Japan. In this project, Marubeni, with AGS and AQUASIS as co-applicants, will verify the applicability of NRW countermeasures utilizing digital solutions owned by the Marubeni Group for S.A. “Apă Canal Chișinău,” the water and wastewater corporation of Chișinău municipality (hereinafter, “Apa Canal Chisinau”), and will identify issues and formulate countermeasures.

Future Outlook
Marubeni provides water services to approximately 16.6 million people worldwide. In Eastern Europe, through AGS, it also implemented a performance-based NRW reduction project in Romania, funded by the European Bank for Reconstruction and Development (EBRD). Through the project, Marubeni will contribute to the development of sustainable water infrastructure in Moldova and continue to address challenges faced by water utilities around the world. 

* The volume of water lost or stolen in the distribution network from the water supply source to the end customer, which does not generate sales. The less NRW, the better a water system is considered to be properly managed. 
** The ratio of water distributed by water utilities that does not generate income as revenue.

AGS Overview

Name: AGS - Administração e Gestão de Sistemas de Salubridade, S.A.
Location: Lisbon, Portugal
Year Established: 1988
Representative: João Faria Feliciano
Business Description: Operation and management of concession and PPP projects in Portugal and Brazil; O&M business in water supply and sewerage; Development and provision of software, engineering consulting services
Website: https://www.ags.pt/en

AQUASIS Overview

Name: AQUASIS – Sistemas de Informação, S.A.
Location: Lisbon, Portugal
Year Established: 1991
Representative: João Faria Feliciano
Business Description: Development and provision of geographic information systems, asset management, and operation support systems in water supply and wastewater systems.
Website: https://www.aquasis.pt/en

Apa Canal Chisinau Overview

Name: S.A.„ Apă Canal Chișinău”
Location: Chișinău, Moldova
Year Established: 1892 (reorganization into current joint-stock company was in 1997)
Representative: Diana Tacu
Business Description: Management and operation of water supply and wastewater services
Website: https://www.acc.md/
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