Trial Operation of an On-Demand Transit Service in Ishikari City Launches
Sep. 29, 2022
Hokkaido Chuo Bus Co., Ltd.
Daikokukotsu Co., Ltd.
Sanwakotsu Co., Ltd.
Ishikari Bay New Port Complex Liaison Council
Moovit App Global, Ltd.
Ishikari City, Hokkaido Chuo Bus Co., Ltd. (hereinafter, “Chuo Bus”), Daikokukotsu Co., Ltd (hereinafter, “Daikokukotsu”), Sanwakotsu Co., Ltd (hereinafter, “Sanwakotsu”), Ishikari Bay New Port Complex Liaison Council (hereinafter, “Liaison Council”), Marubeni Corporation (hereinafter, “Marubeni”), Moovit App Global, Ltd. (hereinafter, “Moovit”), and TMJ Inc. (hereinafter, “TMJ”) will jointly launch a trial operation of an on-demand transit service in Ishikari City from October 2022 until March 2023 (hereinafter, the “Trial Operation”).
Ishikari City, with its proximity to Sapporo City, its vital port “Ishikari Bay New Port,” and its 3,000 ha Ishikari Bay New Port Area, plays an important role in the industry and distribution sectors of Hokkaido. There are currently more than 700 companies located in the Ishikari Bay New Port Area and more than 20,000 employees working there during the day. However, less than 2% of these employees use public transportation on their commute to the area, with most relying on private cars (about 68%) and buses individually arranged by local companies (about 30%). Therefore, the introduction of new public transportation services has become a significant challenge for the city. In urban areas (such as city centers), the number of bus users as well as the number of buses themselves have also been decreasing due to the impact of the COVID-19 pandemic.
On-demand transportation is a new transportation service that has been attracting attention in recent years as a new means of transportation that combines the convenience of taxis with the efficiency of public buses by utilizing IoT and AI technologies. Ishikari City is also considering the introduction of a new transportation service utilizing a state-of-the-art on-demand transportation system as a measure to address the above-mentioned issues.
Eight companies will jointly operate the Trial Operation to gather feedback from Ishikari citizens, workers in the Ishikari Bay New Port Area, and local transport operators who will operate the service, and aim to introduce a sustainable transportation service that meets the needs of the local community.
Roles in the Trial Operation:
|Ishikari City||Project Owner, Administration of the Local Public Transit Activation Meeting|
|Chuo Bus||Operation of the on-demand transit service|
|Daikokukotsu||Operation of the on-demand transit service|
|Sanwakotsu||Operation of the on-demand transit service|
|Liaison Council||Sharing information about companies located in the area|
|Marubeni||Providing an on-demand location system, plans for the trial run, and business projections|
|Moovit||Providing on-demand software for intelligent shared mobility planning and operations|
|TMJ||Operation of a customer center|
Name of Service:
The name is an acronym for the service’s concept: “Itsudemo Tsunagaru Mobility”—in English, “Always Connected Mobility.” The following service logo will be displayed on the vehicles in operation and on a dedicated smartphone app for users.
Overview of the Trial Operation:
The Trial Operation will provide two services: the “Commuter On-Demand” service for commuting to the Ishikari Bay New Port Area, and the “City On-Demand” service for travel within the city center. Both services can be reserved and used with the same “Itsumo App.”*
*Reservations can also be made by phone (limited to the City On-Demand service).
Details of each service:
|Commuter On-Demand||City On-Demand|
|Duration||From October 3, 2022 (Monday) To March 31, 2023 (Friday)||From November 1, 2022 (Tuesday) To March 31, 2023 (Friday)|
|Operation Days||Weekdays only||Weekdays only|
|Operation Time||Peak hours for commuting
(Details to be available in the Itsumo App)
|Operation Method||Smart shuttle
(To operate stops which have been booked in advance)
(Flexible travel in a designated area)
|Booking||Required in advance||Advance booking & real-time booking|
|Stops||Existing public bus stops||Existing public bus stops and additional stops
(e.g., in front of convenience stores, supermarkets, post offices, etc.)
|Operation Area and Route||Asabu Station/Teine Station to the Ishikari Bay New Port Area||Oyafuru, Ryokuendai, Hanakawa, Tarukawa
(Note: Travel within Hanakara and Tarukawa not permitted)
|Vehicles||Large bus (2)||Jumbo Taxi (2)|
|Free Ride Period||From October 3, 2022 (Monday) To October 31, 2022 (Monday)||From November 1, 2022 (Tuesday) To November 14, 2022 (Monday)|
|Fare Collection||In-app payment, payment by companies||In-app payment, cash|
|Fare||Less than 5.0 km: JPY 400/ride
5.1km–12.0 km : JPY 600/ride
Over 12.1 km: JPY 800/ride
(Children: JPY 150/ride)
How to use each service:
|Commuter On-Demand:||Bookings can only be made through the Itsumo App|
Bookings can be made through the Itsumo App or by phone (calls to the customer center)
Please use the following contact information if you have any inquiries.
Transport Project, Planning Sec., Planning & Economic Dept., Ishikari City
Official Website: https://ishikari-itsumo.jp/
|Address:||30-2 Hanakawa North 6 Jo 1 Chome, Ishikari City, Hokkaido|
|Name:||Hokkaido Chuo Bus Co., Ltd.|
|Address:||8-6, Ironai 1 Chome, Otaru City, Hokkaido|
|Name:||Daikokukotsu Co., Ltd|
|Address:||769-3, New Port West 1 Chome, Ishikari City, Hokkaido|
|Name:||Sanwakotsu Co., Ltd|
|Address:||5-16, Shinkotoni 4 Jo 16 Chome, Kitaku, Sapporo City, Hokkaido|
|Name:||Ishikari Bay New Port Complex Liaison Council|
|Address:||721-11, New Port West 1 Chome, Ishikari City, Hokkaido|
|Address:||4-2, Ohtemachi 1-chome, Chiyoda-ku, Tokyo|
|Name:||Moovit App Global Ltd.|
|Address:||2 Ilan Ramon Street, Nes Ziona, 7403635, Israel|
|Address:||Sumitomo Fudosan Nishi-Shinjuku Building, 7-20-1 Nishi-Shinjuku, Shinjuku, Tokyo|