Communication with Employees | Marubeni Corporation

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Communication between Management and Employees

At Marubeni, internal exchange meetings are regularly held with the aim of encouraging communication between co-workers and between management and employees, to create a greater sense of unity. In the fiscal year ended March 2019, a total of 13 meetings were held. By continuing to provide opportunities for direct dialog between management and employees, we will energize and deepen the communication within the company.

Engagement Survey

Marubeni defines engagement as “a relationship in which individuals and the organization come together to contribute to each other’s growth” and measures the engagement score of its employees, in an effort to encourage the improvement of organizational management and various systems, and build a vibrant workplace. The most recent survey in June 2019 had a response rate of about 94% and the scores have improved on the whole compared to the previous survey (2018). The survey results indicated the Company’s strengths particularly in “support actions,” including immediate managers counseling team members and listening to their ideas and opinions. We will continue to reinforce the Company’s strengths identified in the survey results as well as carry out improvements through various measures regarding the issues.

Relationship with Labor Union

The Marubeni Employees’ Union was established in 1949. As of December 31, 2018, it has 2,677 members, or about 60% of our employees. The Company and the Marubeni Employees’ Union share common goals, namely to improve the prosperity of the company and the socioeconomic status of the employees. Both parties respect each other’s positions and engage in sincere dialogue in order to build good labor-management relations. In the fiscal year ended March 31, 2019, 14 meetings were held, including management-union discussions with the President and other senior management members, and various collective bargaining and committee meetings. In addition, the company and the Marubeni Employees’ Union actively promote joint activities for the introduction and implementation of systems and measures related to the development of the working environment.

Rumiko Tamura, Chairman of the Marubeni Employees’ Union

From the Marubeni Employees’ Union

The Marubeni Employees’ Union aims to foster a company environment where each employee of the Marubeni Group can perform to their potential, and both the company and employees can nurture sustainable growth. To achieve this, the company’s most important asset is “human capital”; our people are the ones who create additional value, which is built on a foundation of mutually continuous effort and desire to make Marubeni better by each management member and employee.
The Marubeni Employees’ Union seeks total optimization in solving issues. This is done through various dialogues with the management such as management-union round-table talks to connect individuals across organizational units on all management issues concerning the whole company, and aggregating company-wide information and various values, then making proposals to the company. At the same time, by expanding the network among employee unions that share the same awareness of the issues, we aim to become an organization that plays a leading role for a company capable of offering value to the whole society.